At Aracari, we believe it’s key for you to understand what you can anticipate when reaching out to us for our trip planning services and insider access. Our team of Travel Designers will be thrilled to provide you with assistance.
STEP 1
Video Call or Phone/Whatsapp Call
Travel Designers will contact you to set up a 30-minute video or voice call. During this consultation, our designer will ask about your trip preferences and expectations to create a customized travel plan that fulfils your expectations and surprises you!
STEP 2
Outline and Price
24 to 48 hours later (depending on the complexity of the trip) you will receive an outline with a day-by-day activities with a price, in many cases having already checked availability to ascertain if the trip is actually possible.
STEP 3
Design Fee Payment
If you like what you have experienced, and the outline and price seem adequate, we will request a Design fee which will be in the range of $500- $1500 depending on the complexity of the trip. This fee is non-refundable, but when you book, we will deduct it from the balance of the trip.
STEP 4
Final Itinerary with confirmed Availability
After tailoring the trip to your requirements, we will present a fully detailed and illustrated itinerary that includes your chosen accommodation, experiences, guides, and every detail pertaining to the trip. We will carry out any changes you need and will tweak the itinerary until it fully meets your requirements.
STEP 5
Booking Confirmation and Deposit Payment
To secure bookings for the services detailed in your confirmed itinerary, we will collect a $1000 per person booking deposit and vendor charges, such as entrance tickets, hotel, and activity deposits. You will also need to fill out a booking form and agree to our Terms and Conditions regarding cancellations and amendments.
STEP 6
Final Payment and Documents
Your final invoice, including the balance of the trip, will be sent 60 days before the trip. 15 days before the trip, we will also collect any necessary information and provide the final itinerary. Our payment and cancellation terms are outlined in our terms and conditions. If you cancel, the following amounts will be forfeited:
| Days prior to Departure Date | Refunds |
| More than 61 days | Fully refundable except vendor expenses and deposit |
| 60 - 30 days | 50% of total payment minus 100% of applicable vendor expenses and deposit |
| 29 - 0 days | No refunds issued |
